State Farm® Insurance Agent Janet Lake
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jay Smith
October 9, 2024
5
out of
5
rating by Jay Smith
"Amazing service, great people,"
We responded:
"Thank you so much for your 5-star review! We genuinely appreciate your positive feedback regarding our amazing service and exceptional team. As a State Farm agency, our primary goal is to provide comprehensive insurance options that cater to the diverse needs of our valued customers. From auto insurance to home/renters insurance, life insurance, and beyond, our dedicated agents are committed to assisting you throughout the entire process. At our core, we constantly strive to help more people in more ways, always. Thank you for entrusting us as your preferred insurance provider in NY. Your support means the world to us!!! Janet Lake - State Farm"
Casey Vanderstouw
July 12, 2024
5
out of
5
rating by Casey Vanderstouw
"Have gone above and beyond repeatedly, even at closing time on a Friday to assist with a vehicle transaction. Highly recommend!"
We responded:
"Hi Casey, Thank you for your kind review! We are thrilled to hear that our team consistently goes above and beyond to assist you, even during busy times. Providing exceptional service, such as helping with vehicle transactions, is at the core of what we do. We greatly appreciate your recommendation and look forward to continuing to serve you with our insurance services. If you have any further questions or need assistance, please don't hesitate to reach out to us...appreciate you! Thanks again, Janet Lake - State Farm "
calum doyle
June 20, 2024
5
out of
5
rating by calum doyle
"The care I received from this agency was fantastic. I came to America from abroad on a visa thinking getting insurance was going to be a nightmare. It was the exact opposite. They were great in helping me along with the whole process, and i couldn't thank them enough. If anyone is coming to upper new york and needs car insurance whether being from abroad or local, i would definitely recommend Janet and Vicky!!"
We responded:
"Dear Calum, Thank you so much for taking the time to leave a 5-star review for our insurance services on Google. We greatly appreciate your positive feedback and are delighted to hear that you had a great experience with us. Providing excellent customer service is our top priority, and we are thrilled to know that we were able to meet your expectations. It's feedback like yours that motivates us to continue delivering high-quality insurance solutions to our clients. If you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We are always here to help and ensure your insurance needs are met. Once again, thank you for choosing us as your insurance agent and for sharing your positive experience. Best regards, Janet Lake - State Farm"
Anna Viele
April 18, 2024
5
out of
5
rating by Anna Viele
"The girls in this office are the BEST! I've never had such caring people help me whenever I've needed it."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had such a great experience with the team in our office. We take pride in providing caring and helpful service to all our customers. If you have any further needs or questions, please don't hesitate to reach out. We appreciate you Anna...thanks again!"
Joe Perrone
January 29, 2024
5
out of
5
rating by Joe Perrone
"Great Agent! Erin Galt helped us out when our old agent could not. Personal service and great communication! We have multiple vehicles, renter's and Homeowners. They made the transition seamless and simple."
We responded:
"Hi Joe, Thank you for taking the time to leave a review! We're delighted to hear that Erin is providing you with great service and communication here at our office! We're committed to making insurance processes seamless and simple for our clients. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate you - thanks again for choosing our agency. Best regards, Janet Lake"
gino tranelli
December 7, 2023
5
out of
5
rating by gino tranelli
"I've been with state Farm for many years. Janet Lake recently ended up with me after my agent left the company. First contact with Janet was scary because I didn't know what to expect being with a new agent. She immediately put my mind at ease and made me feel welcome. I've never met Janet or her staff but have talked to them. They are all perfect. I already love them all. Thank you for taking me in. Gino Tranelli"
We responded:
"Dear Gino, Thank you so much for taking the time to leave us an amazing 5-star review on Google! We are thrilled to hear that you had such a positive experience with our team! Your kind words and appreciation mean the world to us. We are excited to welcome you to our agency and we are truly grateful for your loyalty as a long-term customer. Your continued support and trust is what keeps us motivated to strive for excellence. Should you ever need any assistance or have any questions, please don't hesitate to reach out. We are here to support you every step of the way and hope to meet you in person in the not-too-distant future! Once again, thank you for your wonderful review and for being a part of our agency. We look forward to serving you and providing you with exceptional experiences for many more years to come. Warmest regards, Janet Lake "
Jacqueline Manquero
November 1, 2023
5
out of
5
rating by Jacqueline Manquero
"Janet is amazing! She responds extremely quickly, she gives you the better options and she is kind and thoughtful. I'm very happy she's my agent."
We responded:
"We are very happy that you are our customer and thanks so much for the glowing review! We are here to support (and protect) your hopes and dreams...we are always only a phone call away if there's anything we can help you with - thanks again, Jacqueline! ~Janet Lake, State Farm Agent"
Jennifer Pound
October 26, 2023
5
out of
5
rating by Jennifer Pound
"StateFarm has been affordable & the customer service exceptional."
We responded:
"Thank you so much for your review Jennifer! We love hearing this and are so grateful to have you as an insurance customer! Thanks again!! "
laura stocks
October 26, 2023
5
out of
5
rating by laura stocks
"They are courteous and respectful. They are quick with their response and return time. I would refer them to anybody"
We responded:
"Hi Laura, We appreciate your review - thank you so much!! We ♥ helping you with your insurance! Thanks again!! "
MsWaytoocool
June 22, 2023
5
out of
5
rating by MsWaytoocool
"Outstanding service! Made switching policies a simple and cost saving opportunity!"
We responded:
"Dear MsWaytoocool, you are #waytoocool...appreicate your review so much and love being able to help you with your insurance - big "THANK YOU" from all of us!! "
Ben Hapgood
May 18, 2023
5
out of
5
rating by Ben Hapgood
"I had a great experience with Vicky. She helped with everything I needed. Thanks again"
We responded:
"Ben - thanks for the great review for our Team Member, Vicky...she is awesome! We are grateful that you chose our Agency for your Insurance needs...appreciate you very much - thank you!! Janet Lake "
Dennis Mccarthy
March 30, 2023
5
out of
5
rating by Dennis Mccarthy
"Responsive each and every time I’ve called or emailed. prompt responses and knowledgeable about their products. What more could you ask for in an insurance company. Give them a call and get a quote, they will save you some money."
We responded:
"Hi Dennis, We are so happy to help excellent Upstate NY customers like yourself with your Insurance needs and really appreciate the review - thank you very much!! "
Hala Farag
March 4, 2023
5
out of
5
rating by Hala Farag
"Janet Lake State Farm, Fulton, NY (Please read, Don't Miss) Very Big Shout Out to Janet and Vicki of State Farm, Fulton, NY Just moved here from Florida 3 days ago. Thier service was "World Class!! Best I have ever seen in the Car Insurance Industry in 42 years! Sounds simple, but there is a difference of being "good AND being AMAZING" with Service and adding value to America. (Please take a minute to visit their Facebook) And their office is amazingly beautiful! Also has a small child playroom and a young teen play room. She also teaches Financial Literacy. Their Coffee bar is amazing too. Please make Janet Lake a part of your Insurance Exploration. Sincerely, Florida Jon"
We responded:
"THANK YOU for the *glowing* review...we strive to create an atmosphere and environment in our office that is welcoming for the whole family here in Fulton, NY! So glad to hear of your great experience, and hope to see you again soon! "
Sean Tracey
February 14, 2023
5
out of
5
rating by Sean Tracey
"I’ve had so many problems with insurance agents and Janet has been by FAR the best insurance agent I’ve had. If you choose State Farm choose Janet to be your agent. Any problems I’ve had have been resolved that day if not the following morning. I couldn’t be more happy."
We responded:
"We appreciate your feedback/review Sean - thank you...we are happy to be of service to you! Thanks again!"
Shelby Scruton
February 7, 2023
5
out of
5
rating by Shelby Scruton
"Working with these ladies was the best decision we made!! They are super friendly, very organized, they helped us get everything done in a timely fashion an there rates are super affordable!! We highly recommend them for anybody looking for a great insurance company!!"
We responded:
"Thank you so much Shelby...we value being able to serve your insurance needs and appreciate the review - call us anytime! Thanks again!!"
Ed Ware
December 8, 2022
5
out of
5
rating by Ed Ware
"Excellent service! Vicky was easy to work with and I ended up saving money on my auto and homeowners policy."
We responded:
"Love hearing that Ed, and thank you so much for your business!!"
Clara Royce
November 28, 2022
5
out of
5
rating by Clara Royce
"Janet is the best agent we have ever worked with."
We responded:
"Clara, that is so nice to hear and means so much to me and our Agency - thank you! We are happy to serve your insurance needs and appreciate being able to do so!! "
Joe Rosato
September 2, 2022
5
out of
5
rating by Joe Rosato
"Great Service!!"
We responded:
"We appreciate your business, Joe and thanks so much for the review!!"
Sarah Miller
August 25, 2022
1
out of
5
rating by Sarah Miller
"They gave us a quote of $97.70 for our insurance and then charged is $132.89! Bad way to do business!"
We responded:
"Hi Sarah, We understand and appreciate the feedback. We do not see your name in our customer base at this office/location. Please give us a call at (315)887-4037 and we will do our best to help resolve the matter. Thank you!"
Cindy Bullock
August 23, 2022
5
out of
5
rating by Cindy Bullock
"Great Agent..and the BEST staff. Her office is so nice and comfortable. Makes you feel right at home."
We responded:
"Thank you so much Cindy...it is a pleasure to serve you and your family!"
Julie Kelly
August 11, 2022
5
out of
5
rating by Julie Kelly
"Very helpful with all my ins needs.. Office is beautiful... Everyone was so friendly... Stop in today."
We responded:
"Thanks so much Julie...we love helping you with your Insurance, and appreciate you very much!"
Carrie
August 2, 2022
5
out of
5
rating by Carrie
"Signing up for state Farm has been a pleasure. Both Janet and Vicky did everything to make it possible to save money and also got renters insurance at a price I can afford. Both these women are very friendly and out going. I'm looking forward to being a loyal customer and I know if I need anything or have questions they are always there to help."
We responded:
"Thank you so much for your review Carrie! We are happy to be serving customers like you!"
Kellie M. Merlino
July 30, 2022
5
out of
5
rating by Kellie M. Merlino
"Awesome experience. So glad to have Janet as my new agent. 26 years with Geico and no discounts! One phone call to Janet saved me almost $400!!!!! Highly recommend Janet if you're looking for a new agent."
We responded:
"Thank you so much for your review Kellie! We are happy to be serving customers like you!"